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FAQ

Answers to common questions about our custom gift services.

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What types of office stationery do you supply?

We supply a broad range of office stationery, including pens and pencils, notebooks, sticky notes, folders, filing products, staplers, scissors, desk organizers, paper products, and other everyday workplace essentials. Product availability may vary by model and market.

Can office stationery be customized with our logo?

Many stationery products can be customized with your company logo, colors, packaging, or artwork. Customization options depend on product material and order quantity. Please share your design file and requirements so we can confirm the available printing method and provide a quotation.

What is the minimum order quantity for stationery products?

Minimum order quantities vary by product, color, packaging, and customization method. Standard in-stock items generally support smaller orders, while custom-made or logo-printed products may require a higher quantity. Contact us with the item number and required quantity for confirmation.

Can I request samples before placing a bulk order?

Samples are available for most products so you can evaluate material, size, color, and workmanship before placing a bulk order. Sample charges and delivery costs depend on the product and destination. Customized samples may require additional setup time.

How long does production and delivery take?

Lead time depends on stock status, order quantity, customization, and packaging requirements. In-stock products can usually be prepared faster, while customized orders require time for artwork approval, production, and inspection. We will confirm the schedule before the order is finalized.

How do you control the quality of office stationery?

We check incoming materials, appearance, dimensions, function, printing, assembly, and packaging according to the product requirements. Bulk orders are inspected before shipment, and inspection reports or third-party inspection arrangements can be discussed when required.

What packaging and shipping options are available?

Products can be packed in standard export cartons or customized retail packaging. Shipping options may include express delivery, air freight, sea freight, or other available methods depending on order size and destination. We help select a suitable option based on cost and delivery time.

What information is needed for a quotation?

Please send the product name or item number, quantity, color, customization details, packaging requirements, destination, and preferred delivery date. With this information, we can check availability and provide an accurate quotation and production schedule.

Still have questions?

Our team is ready to help with your custom gift project.

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