FAQ

We produce a complete range of infection-prevention products, including hypochlorous acid sprays and concentrates, food-grade and 96% ethanol (rubbing alcohol), mint compound iodine, medical-grade sodium hypochlorite, laundry and surface disinfectants, stain removers, plus industrial odor eliminators, plant-based deodorants and RO antiscalant concentrates.

Yes. We provide full OEM/ODM services: custom active content and formulations, your logo printed on bottles and cartons, custom bottle shapes, colours and closures, branded packaging, labels and manuals in your language, and customized specifications such as pH value, fragrance and pack size.

The standard MOQ is 1,000 bottles or 200 kg per formulation depending on the product line. For customized formulations, active content, labels or packaging the MOQ is usually 5,000 units. Mixed-item container orders are welcome, and we can help you combine products to fill a 20ft or 40ft container.

Absolutely. Samples of standard formulations are available from stock and normally ship within 3-5 days by express. Sample cost and freight are payable in advance and refundable against your first bulk order. Customized samples take about 7-15 days.

Standard production lead time is 25-35 days after deposit and confirmation of all details. Customized orders may need 35-45 days. Sea freight transit time depends on your port; we arrange FOB, CIF or door-to-door delivery as required.

Every batch is released only after testing for active content, pH value, appearance and microbial efficacy. Our factory runs ISO 9001 quality management, and our products carry CE, EPA and UKCA registration where applicable. Retained samples are kept for stability tracking.

Each unit is packed in a colour box or export carton with protective dividers; cartons are palletized on request. We optimize carton dimensions for container loading and provide full shipping documents including packing list, invoice, certificate of origin, MSDS and dangerous-goods declaration where required.

Please tell us the product and active content you need (e.g. 500ml hypochlorous acid spray or 96% ethanol), order quantity, destination port, and any customization such as logo, fragrance, label or packaging. With these details we normally send a detailed quotation within 24 hours.