Privacy Policy
Last Updated: June 2026
We respect your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or engage with our pet product services.
1. Information We Collect
We may collect the following types of information:
Contact Information
Name, email address, phone number, company name, and job title that you voluntarily provide when submitting inquiries, requesting quotes, or placing orders for pet products.
Business Information
Company address, import/export licenses, tax identification numbers, and purchasing requirements relevant to fulfilling B2B orders.
Usage Data
IP address, browser type, operating system, referring URLs, pages visited, and time spent on our website.
2. How We Use Your Information
Order Processing: To process inquiries, prepare quotations, fulfill orders, and arrange shipments.
Communication: To respond to your requests and send order updates.
Service Improvement: To analyze website usage and improve our products and services.
Legal Compliance: To comply with applicable laws and regulations.
3. Information Sharing
We do not sell or rent your personal information. We may share your information only with logistics partners, payment processors, and legal authorities when required.
4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy. Transaction records are retained for a minimum of 5 years for compliance.
5. Cookies
Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through our cookie consent banner.
6. Your Rights
Depending on your jurisdiction, you may request access, correction, or deletion of your personal data. Contact us to exercise your rights.