Privacy Policy

1. What we collect

We collect the information you provide when requesting a quote, a catalogue or spare-parts support: contact details, company name, country, destination port and the specification of the tables you are enquiring about. We do not collect or store payment card data on this website.

2. How we use it

Your information is used to answer your enquiry, prepare a quotation, arrange samples and manage an order or a service request. Where you have asked for documentation, we use it to send the correct download links for your market.

3. Sharing and processors

We do not sell personal data. Data is shared only with service providers who help us operate — hosting, email delivery and, where a shipment is booked, the freight forwarder handling your lane. They act under contract and only on our instructions.

4. Retention

Enquiry records are kept for as long as needed to serve you and to meet accounting and export documentation requirements. When that period ends, the records are deleted or anonymised.

5. Your rights

You may request access to, correction of, or deletion of the personal data we hold about you, and you may ask us to export it. EU and UK users may also lodge a complaint with their national supervisory authority.

6. Cookies and analytics

This site uses a small number of functional cookies to remember your language choice and your cookie decision. Analytics are aggregated and are not used to build advertising profiles.

7. Contact

To exercise any of these rights, contact our export sales team using the details on the contact page. We respond within 30 days.