FAQ

We supply a complete range of water, heating and electrical products: hydronic manifolds and brass valves, thermostatic radiator valves and electric thermal actuators, thermal oil heaters and biomass steam boilers, thermostats and radiators, water pipe systems and fittings, plus wires, cables and installation accessories.

Yes. We provide full OEM/ODM services: your logo printed or cast on valves and manifolds, custom finishes and colours, branded packaging, user manuals in your language and customized specifications such as sizes, thread standards, pressure ratings and wiring configurations.

The standard MOQ is 100-200 units per model depending on the product line. For customized colors, logos or packaging the MOQ is usually 500 units. Mixed-model container orders are welcome, and we can help you combine products to fill a 20ft or 40ft container.

Absolutely. Samples of standard models are available from stock and normally ship within 3-5 days by express. Sample cost and freight are payable in advance and refundable against your first bulk order. Customized samples take about 7-15 days.

Standard production lead time is 25-35 days after deposit and confirmation of all details. Customized orders may need 35-45 days. Sea freight transit time depends on your port; we arrange FOB, CIF or door-to-door delivery as required.

Every valve, manifold and control passes pressure testing, leakage testing and function inspection before packing. Brass parts are machined to ISO 228 standards, boilers and heaters are pressure tested, and electrical components are function tested. Our factory runs ISO 9001 quality management and our products carry CE certification.

Each item is packed in a color box or export carton with protective foam; cartons are palletized on request. We optimize carton dimensions for container loading and provide full shipping documents including packing list, invoice, certificate of origin and fumigation certificate.

Please tell us the products and sizes you need (e.g. a 2-8 branch brass manifold or a 1 inch thermostatic radiator valve), order quantity, destination port and any customization such as logo, colour, thread standard or packaging. With these details we normally send a detailed quotation within 24 hours.