Questions we are asked

FAQ

Answers to common questions about our fabric curtains and window treatments, including product range, OEM/ODM customization, quality control, packaging and how to get a quotation.

1What types of fabric curtains do you offer?
We manufacture a complete range of fabric curtains and window treatments, including blackout curtains, sheer and semi-sheer curtains, thermal and insulated curtains, honeycomb cellular shades, roller and zebra blinds, Roman shades and custom-sized drapery. We also supply curtain rods, tracks, tiebacks, linings and motorized systems.
2Can you customize curtains with our logo and branding?
Yes. We provide full OEM/ODM services: custom fabric selection, bespoke colors and patterns, your logo printed on labels or packaging, branded hangtags, header cards in your language, and customized specifications such as size, header style (grommet, rod pocket or pinch pleat), lining and hardware.
3What is your minimum order quantity (MOQ)?
The standard MOQ is 100-200 units per model depending on the product line. For customized colors, logos or packaging the MOQ is usually 500 units. Mixed-model container orders are welcome, and we can help you combine products to fill a 20ft or 40ft container.
4Can I get a sample before placing a bulk order?
Absolutely. Samples of standard models are available from stock and normally ship within 3-5 days by express. Sample cost and freight are payable in advance and refundable against your first bulk order. Customized samples take about 7-15 days.
5How long does production and delivery take?
Standard production lead time is 25-35 days after deposit and confirmation of all details. Customized orders may need 35-45 days. Sea freight transit time depends on your port; we arrange FOB, CIF or door-to-door delivery as required.
6How do you ensure curtain quality and reliability?
Every curtain passes fabric inspection, color-fastness and shrinkage testing, seam-strength checks and size verification before packing. Fabrics are tested for light blocking, thermal performance and flame retardancy, and all hardware is load tested. Our factory runs ISO 9001 quality management and our products carry CE and ROHS certification.
7How are the curtains packed and shipped?
Each curtain is folded and packed in a poly bag with a color label, then in an export carton with moisture protection; cartons can be palletized on request. We optimize carton dimensions for container loading and provide full shipping documents including packing list, invoice, certificate of origin and fumigation certificate.
8What information do you need for an accurate quotation?
Please tell us the curtain type you need (for example blackout, sheer, honeycomb or Roman), fabric preference, size or window dimensions, header style, order quantity, destination port, and any customization such as logo, color or packaging. With these details we normally send a detailed quotation within 24 hours.
Ask us directly

If the answer is not here, we will write it for you.

Send the question with the window and the room. The reply comes back with the fabric, the lining and the heading we would use, and the reason for each.

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