Privacy Policy

1. Who we are

This privacy policy explains how the operator of this website collects, uses and protects personal information submitted through this site, including the contact and enquiry forms.

2. Information we collect

We collect the details you provide in forms — typically your name, company, email address, phone number, country and the message or product list you send. We may also record basic technical data such as browser type and pages visited to keep the site working.

3. How we use your information

We use your details only to reply to your enquiry, prepare a quotation, arrange documents and shipping where you place an order, and improve this site. We do not sell your information to third parties.

4. Sharing with service providers

We may share the minimum information needed with carriers, freight forwarders and inspection or certification bodies that help fulfil your request. They may use it only for that purpose.

5. Cookies and analytics

We use cookies to remember preferences and to measure site usage. You can disable cookies in your browser; some features may then work less smoothly.

6. Your rights

You may request access to the information we hold about you, ask us to correct it, or ask us to delete it where the law allows. To do so, contact us using the details on this site.

7. Data retention

We keep enquiry and order records only as long as needed to serve your request and meet legal and accounting obligations, then remove or anonymise them.

8. Contact

Questions about this policy can be sent through the contact page or by email. We will reply directly and use your details only to answer your question.