FAQ

We supply sweeteners and sugar replacers, acidulants and pH regulators, preservatives and shelf-life systems, hydrocolloids and thickeners, emulsifiers and stabilisers, flavour enhancers and seasonings, vitamins and amino acids, and enzymes and processing aids.

Yes. Private-label packing is available on most lines: bag, drum or big bag printed to your artwork, with the specification and the document set unchanged. Minimum quantities apply per pack format and are stated with the quotation.

The minimum depends on the ingredient and the pack size. Most lines start at one pallet, and sample quantities are released separately before the bulk order is confirmed. The exact figure for your line is stated on the quotation.

Yes. A trial quantity is released for your line trial and laboratory check before the bulk order is confirmed. The sample is drawn from the lot you would receive, so what you approve is what ships.

Lead time depends on the ingredient and on whether the grade is stocked or made to order. The quotation states the production slot and the transit time to your port, so both are fixed before you commit.

Each lot is tested against the specification axes and released only against a passed result. A certificate of analysis is issued per lot, carrying the lot number and the tested values for assay, loss on drying, sieve and the other declared axes.

Food-grade packing: 25 kg multi-wall paper bag with an inner polyethylene liner, 25 kg fibre drum for hygroscopic and dust-sensitive grades, 500-1000 kg big bag for single-grade bulk, and IBC for liquid and syrup grades. Lot coding runs through to the pallet label.

The ingredient and its E-number if you have it, the grade standard it must meet, the assay or purity required, the quantity per order and per year, the pack size and any private-label requirement, plus the destination country and port.